Specifics of Project Management in Selected Organizations Providing Social Services

Introduction. Project management is a key element that contributes to social service organizations' effective functioning and development. According to the literature, social projects can be funded from various sources, including government grants, private donations, and organizations' revenues. However, to ensure the successful implementation of projects, systematic management and careful planning are required, which is achieved through project management techniques. Aim. The study, which includes quantitative and qualitative analysis methods, was designed to identify the specifics of project management in social services. This research was funded by the University of South Bohemia Grant Agency in České Budjovice, grant number GAJU 052/2019/S "Selected aspects of social services management." Materials and methods. The quantitative analysis included 331 social workers and 396 directors from six regions, using questionnaires. Qualitative data were collected through interviews with 24 directors of social service organizations in South Bohemia, exploring challenges, strategies, and daily project management use. Results. Successful project implementation relies on project managers’ competencies and resource management skills. Statistical analysis confirmed a significant link between managers’ qualifications and project outcomes. Recommendations include investing in project managers’ professional development through training programs, enhancing funding strategies, and diversifying revenue sources. Organizations should explore new funding opportunities, attract sponsors, and engage volunteers to build trust and strengthen their resource base. Conclusions. Project management is critical for success in the social services sector. Effective planning, resource management, and continuous skill development of project managers are key to achieving organizational goals and implementing successful projects.