Conceptual framework shows benevolent leadership boosts task performance through work engagement and leader-member exchange.
This conceptual article examines the impact of benevolent leadership on task performance, highlighting the triadic mediating roles of work engagement, leader–member exchange (LMX), and creativity within the framework of Social Exchange Theory (SET). Benevolent leadership marked by empathy, support, and concern for employee well-being fosters a positive and supportive work climate that promotes proactive and productive behaviors. Through SET, such leadership behaviors are reciprocated by employees via emotional commitment, high-quality leader–follower relationships, and innovative contributions. Together, these mediators reinforce the positive effect of benevolent leadership on performance. The article advances a humanistic, relational perspective of leadership and underscores its potential to enhance not only task out-comes but also the return on investment (ROI) of leadership by cultivating sustainable employee performance and innovation.
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Santoso et al. (2025) studied this question.
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