This article examines legal protection mechanisms in e-commerce using civil code and consumer protection law, suggesting their integration for better adaptability.
This article examines these two legal instruments: The Civil Code and Law Number 8 of 1999 concerning Consumer Protection Law, discussing their advantages and disadvantages, and their relevance in addressing the challenges of the digital era. This research uses a normative approach with a literature review method of legislation and scientific journals. The study results indicate that the Civil Code provides basic protection through mechanisms for default and unlawful acts. In contrast, the Consumer Protection Act provides more specific and substantive consumer protection. Amid the development of electronic transactions, these two instruments need to be reviewed and integrated into a regulatory framework more adaptive to digital dynamics.
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Fathni et al. (2025) studied this question.
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