This study examines the impact of global political and economic instabilities on the hospitality industry's operational efficiency and financial Performance in the Federal Capital Territory (FCT), Nigeria. The research objectives focus on assessing how global instabilities, internal security challenges, and strategic adaptations influence the sector. The literature review highlights existing theories on organizational adaptability and the vulnerability of the hospitality industry to external shocks, such as rising costs, reduced international tourism, and security concerns. The study employed a quantitative research methodology, gathering data from 250 respondents in the FCT hospitality industry. The findings reveal that 72% of respondents experienced reduced operational efficiency due to global disruptions, while 90.4% cited a decline in international tourism caused by security-related travel advisories. In response, 88% of businesses diversified their services into corporate events and domestic tourism, and 82% adopted flexible pricing strategies to attract local customers. Technological integration also emerged as a crucial factor, with over 90% of respondents reporting improvements in operational efficiency. Based on these results, the study recommends further investment in technology, service diversification, and collective advocacy for government support through tax relief and security enhancements. The implications suggest that while global and internal instabilities continue challenging the industry, strategic adaptations can enhance resilience. The study concludes that the hospitality sector in FCT must continue innovating and adapting to mitigate the effects of future global uncertainties and maintain growth.
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Harvey et al. (2025) studied this question.
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