Improving Accountability for Quality and Safe Healthcare: Lessons from Ghana

Health systems function optimally when accountability principles, legal frameworks, and governance processes are clearly defined, understood, and implemented. Together these elements set norms, standards, and systems for the practice of health professionals, facilities, products, and the provision of quality and safe care. Ghana, like other countries, has these elements in place but could be more effective. When the system fails, the consequences of a lack of accountability are widespread, significant, and impact the poor and vulnerable the hardest. Achieving accountability for the legal and social expectation of high-quality, safe healthcare is an ongoing challenge, for every country, not just Ghana. Hence, a key dual question arises: within Ghana, how can health system accountability be enhanced through examining legal frameworks and their implementation? The following six key elements are identified to promote accountability in health systems: establish and implement effective healthcare governance arrangements; capacity development, understanding, and delineation of stakeholder roles and responsibilities; appropriate financing and resourcing; establishing and maintaining effective management of required infrastructure; undertaking measurement for accountability; and focusing on people-centered care. A clear focus on these six elements enables the delivery of equitable, high-quality, safe care for the population and a better future for all.