Research indicates that strategic investments can enhance financial inclusion and access in rural areas, suggesting tailored regulatory frameworks and training programs.
The Indian fintech sector has significantly improved financial access; however, gaps exist, particularly in rural and low-income areas. As of 2023, nearly 22% of Indian adults remain unbanked, and many others have limited access to credit, insurance, or digital payment options.1 Despite the widespread adoption of mobile banking and fintech applications, achieving true financial inclusion remains a challenge. Key obstacles include the limited technological reach in remote regions, a lack of adequately trained personnel to facilitate adoption, and regulatory gaps that undermine user trust and safety. Research by Claudia Yanez-Valdes and Maribel Guerro offers solutions for fintech entrepreneurs, regulators, and policymakers to accelerate financial access.2 It suggests investing in emerging technologies, developing a digitally literate and skilled workforce, and creating robust, inclusive regulatory frameworks.
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Jain et al. (2025) studied this question.
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