Implementation of a digital identity solution improved beneficiary verification in pension funds, enhancing accountability and security.
This article presents the insights and experience from a four-year journey of implementing a cutting-edge Digital Identity Solution for Proof-of-Life in the United Nations Joint Staff Pension Fund (UNJSPF). The solution, which leveraged blockchain, biometrics, artificial intelligence (AI), and geo-localisation technologies, has revolutionised the process of verifying pension beneficiaries’ existence. The article delves into the challenges faced and addressed during deployment, highlighting how the system has enhanced accountability, security, and efficiency in beneficiary verification. Emphasis is placed on the solution’s success in streamlining what was previously a lengthy, error-prone manual process and the critical aspects of trust and assurance, discussing how UNJSPF has worked to ensure the reliability and security of the solution through external audits and certifications, including ISO standards.
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Dell'Accio et al. (2025) studied this question.
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