Novel Multi-Dimensional Perception Modeling framework improves brand perception in social media settings, showing potential for enhanced marketing strategies.
With the increasing influence of social media in shaping consumer attitudes, modeling brand perception has become a critical task for computational marketing. Traditional approaches have predominantly relied on textual sentiment analysis, which fails to capture the dynamic interplay of user interaction and platform-specific affordances. To address this limitation, the authors propose a novel Multi-Dimensional Perception Modeling (MPM) framework that jointly incorporates content semantics, social engagement signals, and platform-level features into an end-to-end neural architecture. MPM leverages BERT-based encoders for text, structured encodings for likes, comments, and influencer metrics, and visibility-aware metadata to represent platform context. These heterogeneous inputs are fused using attention mechanisms to predict both brand attitude categories and perception scores. Experiments on large-scale datasets from Weibo and Xiaohongshu demonstrate the effectiveness of the model.
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Yang et al. (2025) studied this question.
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