Digitalization has witnessed significant development in recent decades and has become a fundamental element in improving operational efficiency and delivering innovative services across various sectors, particularly the banking sector. Islamic banks are part of this digital transformation, striving to integrate modern technologies while adhering to the principles of Islamic sharia. This research aims to study the concept of digitalization and its impact on developing the products and services of Islamic banks. It focuses on how digital technologies such as artificial intelligence, block chain, and smart applications can improve banking operations and meet customer needs more effectively and innovatively. The research also discusses the opportunities digitalization provides for Islamic banks, such as enhancing financial inclusion, improving customer experience, and reducing operational costs, On the other hand, it highlights the challenges Islamic banks face in applying digitalization, including compliance with Sharia regulations, data protection and cyber security, and the shortage of specialized expertise in both technology and Sharia. The research concludes that digitalization represents a strategic opportunity for Islamic banks to expand their services and achieve integration between modern technology and Islamic values. However, achieving this goal requires collaboration between scholars, experts, and institutions to implement digital solutions in a manner consistent while fostering innovation and supporting digital infrastructure.
Safaa Fleiha Hassan (Tue,) studied this question.