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September 18, 2025INFORMS Journal on Data Science4 citations

An Agglomerative Clustering Algorithm for Simulation Output Distributions Using Regularized Wasserstein Distance

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MGMohammadmahdi GhasemlooDEDavid J. Eckman

Key Points

  • The proposed algorithm identifies staffing plans that yield similar performance outcomes in call center models, enhancing operational efficiency.
  • Using regularized Wasserstein distance for clustering allows effective comparison of multivariate empirical distributions in simulations.
  • The methodology aids in anomaly detection and online monitoring of systems, offering actionable insights for system performance management.
  • Numerical experiments demonstrate practical applications of the framework in decision-making scenarios involving trade-offs among performance measures.

Abstract

Using statistical learning methods to analyze stochastic simulation outputs can significantly enhance decision making by uncovering relationships among different simulated systems and between a system’s inputs and outputs. We present a novel agglomerative clustering algorithm that utilizes the regularized Wasserstein distance to cluster multivariate empirical distributions of simulation outputs to identify patterns and trade-offs among performance measures. This framework has several important use cases, including anomaly detection, preoptimization, and online monitoring. In numerical experiments involving a call center model, we demonstrate how this methodology can identify staffing plans that yield similar performance outcomes and inform policies for intervening when queue lengths signal potentially worsening system performance. History: Eunshin Byon served as the senior editor for this article. Funding: This work is supported by the National Science Foundation Grant CMMI-2206972.

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Cite This Study

Ghasemloo et al. (2025) studied this question.

synapsesocial.com/papers/68d461bc31b076d99fa60a03https://doi.org/10.1287/ijds.2024.0056
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