Data Analytics and Machine Learning Applications for Remote Management Systems (RMS) In Telecommunications Infrastructure

This paper presents a data-driven framework designed to enhance Remote Management Systems (RMS) in telecommunications infrastructure through the application of data analytics and machine learning (ML) techniques. The proposed solution does not require additional hardware; instead, it utilizes existing RMS data streams and applies advanced processing algorithms to address key challenges in anomaly detection and root cause analysis. The framework was deployed and validated across 1,004 telecom sites, resulting in significant operational improvements: a 40% reduction in mean time to repair (MTTR), a 25% decrease in maintenance costs, and enhanced network reliability with 99.98% system availability. The anomaly detection module demonstrated 85% accuracy in identifying abnormal air conditioning unit (ACU) cycling patterns, with a 76% reduction in false alarms. Using a hybrid ML approach that combines supervised learning, unsupervised clustering, and correlation analysis, the system accurately detects complex operational issues such as abnormal cycle speeds and irregular fuel consumption. Additionally, it effectively identifies and corrects anomalies related to critical remote terminal (CRT) faults, including DC mains failures. Historical incident data is leveraged to support pattern recognition for accurate root cause analysis, achieving 83.3% accuracy. The framework also aligns with sustainability goals and adheres to ISO 25010 standards for system quality evaluation, offering both operational and environmental benefits.