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September 19, 2025JeDEM - eJournal of eDemocracy and Open GovernmentOpen Access

A comparative analysis of e-government services in ten African countries

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Authors

YAYehia Ibrahim AlzoubiAMAlok Mishra

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Overview

This analysis highlights e-government challenges and enablers in high and low EGDI-level nations, suggesting strategies for improvement.

Key Points

  • Most African countries lag behind both developed and developing nations in providing effective e-government services.
  • Key challenges include limited digital infrastructure and data privacy concerns affecting citizen engagement and service delivery.
  • The study examines e-government initiatives in ten African countries, focusing on leadership and ICT growth as enablers of progress.
  • Research indicates an urgent need for better strategies to enhance digital inclusion and cybersecurity measures in e-government services.

Cite This Study

Alzoubi et al. (2025) studied this question.

synapsesocial.com/papers/68d464ff31b076d99fa64a75https://doi.org/10.29379/jedem.v17i3.1107
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