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September 20, 2025Behavioral Sciences0 citationsOpen Access

Evaluating Custom Chatbot Impact on Medical Education Performance and Engagement

Evaluating a Custom Chatbot in Undergraduate Medical Education: Randomised Crossover Mixed-Methods Evaluation of Performance, Utility, and Perceptions

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Authors

INIsaac Sung Him NgASAnthony SiuCHChul Hwan Han

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Overview

Randomized crossover evaluation shows chatbot enhances perceptions and usability in medical students, indicating potential in education.

Key Points

  • Participants rated the chatbot significantly higher for ease of use and satisfaction compared to conventional study methods.
  • Statistical tests indicated a positive correlation between chatbot use, perceived efficiency, and student confidence.
  • The study employed a randomized crossover design with both quantitative and qualitative assessments of performance and perception.
  • High functional trust in the chatbot was noted, but concerns about transparency and higher-level reasoning support emerged.

Cite This Study

Ng et al. (2025) studied this question.

synapsesocial.com/papers/68d46fc631b076d99fa69b4ehttps://doi.org/10.3390/bs15091284
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