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Qualitative analysis reveals low awareness of digital security among 50-60 year-olds in Chetumal, suggesting urgent policy improvements.
The present article addresses the prevention of fraud linked to identity theft in the city of Chetumal, Quintana Roo, focusing on a particularly vulnerable demographic group: adults aged 50 to 60. This population segment has been identified as especially susceptible to such crimes due to their limited familiarity with digital technologies and the inadequate protection of their personal data. The research was conducted using a qualitative methodology, employing semi-structured interviews with adults within the specified age range, in order to gain an understanding of their perceptions, knowledge, and practices regarding digital security. The findings highlight a widespread lack of awareness of basic protection mechanisms in digital environments, the absence of strategies to prevent online fraud, and a lack of access to educational programmes in cybersecurity and crime prevention. These results underscore the urgent need to design and implement accessible public policies and training initiatives that strengthen the capacity of this demographic group to protect themselves against fraud arising from identity theft, thereby contributing to the reduction of victimisation in digital contexts and enhancing public safety.
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Angelica Estefany Mex Corado (2025) studied this question.
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