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This paper uncovers how AI improves efficiency in volunteer services, highlighting ethical practices and resource distribution challenges.
In the context of Digital China and the broader drive toward Chinese modernization, artificial intelligence has emerged as a critical catalyst for advancing volunteer services. This paper examines how AI promotes efficiency through digital intelligence empowerment, reinforces ethical practices via mechanism innovation, and fosters collaborative synergy through platform construction. Despite these advancements, challenges such as value conflicts, coordination gaps, and uneven resource distribution continue to impede progress. To address these issues, a three-dimensional strategy encompassing conceptual, mechanistic, and resource-based adjustments is proposed to facilitate sustainable integration. This study provides both theoretical insights and practical guidance for the digital transformation of volunteer services and the modernization of social governance.
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S. C. Yuan (2025) studied this question.
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