A Dialogue with artificial intelligence: functional characteristics and behavioral norms

The article is devoted to the communicative characteristics of artificial intelligence - a man-made programmable machine intellect designed to perform actions traditionally considered intellectual. The article clarifies the attributes of intelligence in the everyday and scientific understanding: common everyday situations require prudence and resourcefulness, in psychological terms learning ability and problem-solving ability are emphasized, in philosophical understanding the levels of intelligence - from the ability to think abstractly to the ability to operate with high-order ideas – turn to be important. The material used is data obtained from question-and-answer dialogs with artificial intelligence on the Internet. Intentional functions of communication with artificial intelligence for humans consist primarily in the search and clarification of various information, programmed responses of AI are reduced to reporting the necessary information, while the robot avoids conflicts by responding to provocative statements. The following behavioral norms can be traced in the reactions of the voice assistant Alice to different types of initiative statements: demonstration of polite and kind attitude to the communication partner, observance of etiquette behavior models, reaction in the question form in case of insufficient information, imitation of natural emotional reactions. In detailed answers to questions concerning emotional reactions to certain stimuli, artificial intelligence expresses the opinions of specialists who develop its design. Communication with a robot should be built on the recognition of the machine as a useful tool, but not as a human being. Verbal reactions of artificial intelligence are quite in line with the standards of institutional communication, but in relation to situations that allow for the possibility of ambiguous interpretation in the conditions of artistic perception of reality, such reactions cannot yet be recognized as satisfactory.