The sociology of healthcare is the focus of this study, which looks at the interactions between employees and patients at Navi Mumbai's public and private hospitals. It investigates how social structures, cultural practices, and organizational designs influence these interactions within healthcare settings. The study begins with a sociological overview of health, then delves into the evolving concepts of health, highlighting the critical role of hospital organization and management. It discusses the structural and functional differences between hospitals, emphasizing their importance within the healthcare framework. The main focus over here is a comparative study of government and private hospitals, with a particular emphasis on the staff-patient interactions. The research observes how these relationships differ between the two hospital types and considers the impact on patient care, staff morale, and overall hospital performance. The study aims to discover the strengths and weaknesses of each system, ultimately providing suggestions to enhance staff-patient relationships and improve the quality of healthcare services in Navi Mumbai.
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- et al. (2024) studied this question.
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