Transforming how we communicate with victims :moving beyond information provision to a system of communication

This article is based on Victim Support Europe’s policy paper “Transforming how we communicate with victims: moving beyond information provision to a system of communication”, drafted and published in 2022 under the Project INFOVICTIMS 3. The three INFOVICTIMS projects, co-financed by the Criminal Justice Programme of the European Union, were developed and led by the Portuguese Association for Victim Support (Associação Portuguesa de Apoio à Vítima, APAV). As a result of multiple contacts and exchange of knowledge and experiences, a partnership between APAV and the Instituto Brasileiro de Atenção e Apoio Integral às Vítimas (PRÓVÍTIMA) was established. The connection between APAV and ProVítima is characterized by collaborative efforts and synergies to create a more robust and integrated response to the complex challenges associated with victimisation. APAV's expertise in victim support and ProVítima's specialized focus contribute to a collective and coordinated approach to prevention, intervention, and assistance for those affected by crime. This collaboration exemplifies a concerted endeavour to provide holistic support and advocate for the rights and well-being of victims within the Portuguese and Brazilian context. Under this partnership,Infovictims reached Brazil, and ProVítima Institute created the website Infovictims Brazil.