An Evaluation of the Application of Management-By-Project (MBP) On the Financial Performance of Some Selected Banks in Ghana

The economies of many developing countries have grown significantly, with many institutions in these countries facing resource constraints. This has resulted in a shift from routine business operations to Management-by-Project (MBP) to effectively deploy organisational resources to produce value and maintain a competitive advantage. As such, the study aimed to investigate the impact of management-by-project in some selected banks. A cross-sectional study design was employed with a sample size of 151 employees from several Ghanaian banks. A PLS-SEM technique was employed to investigate the dependencies between MBP with Scoping (SCO), Scheduling (TIM), and Costing (COS) as its characteristics (independent variables) and banking goals (loan performance and enhanced customer experience) as dependent variables with improved operational efficiency (moderating the relationships) and regulatory compliance (mediating the relationships). The study found that Improved Operational Efficiency (IOE) has a direct relationship with Non-Performing Loans (NPL). Furthermore, both COS and TIM were found to be positively and significantly connected to Improved Customer Experience (ECE), with TIM also being positively and significantly related to NPL. Additionally, it was discovered that Regulatory Compliance (REC) positively moderates the relationship between SCO and NPL but had insignificant associations with TIM and NPL, as well as COS and NPL. The study emphasizes the importance of REC in reducing NPL. In an area with scarce information, this study offers a new and original perspective on the relationship between TIM and NPL in the banking industry, and the function of REC in moderating SCO and NPL.