Evaluations of Victims and Staff on the Services Provided After the Ayancık Flood in Türkiye: Implications for Social Work Practice

This study aimed to evaluate the opinions of both disaster victims and staff about disaster services following the Ayancık flood. This study is a qualitative research using the phenomenological approach. Semi-structured interviews were conducted with 24 victims and 13 staff members one year after the disaster. The data were analyzed by using the MAXQDA program. Our evaluation revealed inadequacies in risk reduction studies and aid organizations' efforts. Staff highlighted low public awareness and preparedness, while victims emphasized slow reconstruction efforts that ignored their input. Social workers must identify multiple practices that can be undertaken at different disaster phases. Future studies can examine the experiences of different disasters, countries, and social workers and contribute to disaster management.