This article examines key methodological approaches to managing the performance of food delivery applications.The main components that ensure high productivity and customer satisfaction are analyzed.In particular, attention is paid to market and customer needs analysis, technology infrastructure, logistics management, service quality assurance, data analysis and decision-making, as well as marketing and promotion.Modern technologies and tools that help optimize applications, reduce delivery times, and increase customer satisfaction are highlighted.The article is useful for application developers, logistics managers and anyone interested in improving the efficiency of food delivery services.The article explores the methodological approaches necessary for the successful implementation of the function of managing the effectiveness of food delivery applications.A review of literature sources on the topic of the article was conducted.The relevance and necessity of regular monitoring and improvement of existing management strategies for food delivery applications to meet modern user demands are substantiated.Key advantages of successful food delivery services are considered as examples.The main functions of the online application profile for customers and couriers are presented in a table format.Existing algorithms for managing the effectiveness of such applications are analyzed, and the main structural approaches, which are a powerful tool for modern business, are detailed.Methodological principles of performance management of food delivery applications include a set of approaches and methods aimed at ensuring high performance and customer satisfaction.Market research to determine the main competitors and their strengths.Studying the needs and preferences of customers to Журнал «Наукові інновації та передові технології» № 8(36) 2024 (Серія «Управління та адміністрування», Серія «Право», Серія «Економіка», Серія «Психологія», Серія «Педагогіка»)686 create a convenient and attractive interface.Using modern technologies to develop a reliable application.Optimization of delivery routes to reduce delivery time.Using algorithms to distribute orders among couriers.Creation of marketing campaign strategies to attract new customers.Use of social networks and other channels to increase brand awareness.These methodologies help to ensure that food delivery apps work efficiently, increasing customer satisfaction and competitiveness in the market.
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Volodymyr Silchenko (2024) studied this question.
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