This case study explores culinary authenticity and cultural heritage in food tourism, suggesting new strategies for ethnic restaurateurs.
Summary This case study explores Restaurante Fernando, a Portuguese restaurant in Macau, through the lens of authenticity in food tourism. Founded by Fernando Madruga Gomes in 1986, the restaurant is renowned for its rustic charm, traditional dishes, and emotional resonance with guests. Drawing on academic frameworks such as authenticity of the thing, self, and organization, the article analyzes how Fernando’s food, ambiance, and personal engagement foster existential and constructive authenticity. The narrative highlights the strategic implications of authenticity for ethnic restaurateurs and destination marketers. Fernando’s story exemplifies how cultural fidelity, emotional engagement, and organizational legacy contribute to consumer satisfaction, loyalty, and sustainable tourism development.
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José Pinto (2025) studied this question.
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