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Qualitative study explores financial management in SMEs using an online application, indicating challenges and solutions.
This study aims to examine the implementation of an online application-based accounting information system in SMEs (Small and Medium Enterprises). This research uses a qualitative method, employing observation and interviews. Based on the research conducted, the researchers found that there are elements of an online application-based accounting information system in Kopi Go's SME. The company has digitalized its financial record-keeping using a cloud-based system called Olsera.com. This application serves as a transaction and financial management tool. The study identified several challenges that need to be addressed, some of which were effectively handled. Overall, the Olsera system is adequate to accommodate the financial record-keeping and accounting needs of Kopi Go's business.
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Arya Gina Tarigan (2025) studied this question.
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