Analysis shows online conferences present more challenges than in-person events, suggesting technology plays a key role.
Online. By at least a factor of two. Our recent article entitled Lessons learnt from organizing a virtual conference discusses some of our technology choices and how we leveraged them to put on a successful online meeting. That article touches briefly on some of the challenges we faced, but it doesn't fully convey how much work it was–both in advance and during the event.
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A 2020 study studied this question.
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