The science operations specialists tasked with performing observations at the Daniel K. Inouye Solar Telescope designed an in-house training program for new hires and re-certification for the variety of knowledge and skills needed during science operations. The purposes of this training program were to ensure a standardized process, optimize training to be efficient and faster, reduce trainee dependency on a trainer, and allow for a supervisor to monitor and log successful completion of training activities. Additionally, the team developed and implemented a multi-stage documentation management review system to keep training documentation up to date. To manage the training program and review system, the team used Confluence, JIRA, ClassMarker and Google Sheets. Future work will include a large updating effort for knowledgebase documentation, as well as the designing of a new skills-based training program for operational procedures and processes.
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Head et al. (2024) studied this question.
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