Many countries employ systemic methods of protecting consumers from unfair business practices.One such practice is the use of abusive clauses in business-toconsumer (B2C) contracts, which unfairly impose additional obligations on the consumer or deprive them of their due rights.This article presents an information system that utilizes artificial intelligence methods to automate contract analysis and to detect abusive clauses.The goal of the system is to support the entire administrative pro-
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Dadas et al. (2024) studied this question.
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