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July 5, 2024International Review of Management and MarketingOpen Access

Enhancing the Quality-Of-Service Management for Managers and Frontline Employees: The Case of Post Office Services, South Africa

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EEElsie Mbua Eposi

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Elsie Mbua Eposi (2024) studied this question.

synapsesocial.com/papers/68e614b1b6db6435875a73e9 https://doi.org/10.32479/irmm.16478

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