The purpose of the study is to derive process review items suitable for small-scale enterprises in defense industry to improve the quality of defense service quality. The scope of the process review is established by reviewing of process review manual of DTaQ(Defense Agency for Technology and Quality) and analyzing small-scale enterprises in defense industry. In addition, exploratory factor analysis is used to derive items suitable for small-scale enterprises in defense industry among special defense requirements. For analysis, a survey is conducted targeting small-scale enterprises in defense industry in charge of land systems team 4 of DTaQ. After a data coding process, 130 pieces of survey data are used for analysis. As a result of the analysis, 3 factors consisting of 12 items were derived. If the items derived through this sturdy are utilized, it is expected that a process review plan that can be practically applied to small-scale enterprises in defense industry will be developed.
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Ko et al. (2024) studied this question.
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