An Independent Study Submitted in Partial Fulfillment of the Requirements for the Degree of Master of Business Administration Marketing

Studying the decision to use transportation services of Federal Express (Thailand) Company has the objective.To study the marketing mix factors in the transportation services of Federal Express (Thailand) Company.To study the decision to use the transportation service of Federal Express (Thailand) Company to compare the decision to use the transportation service of Federal Express (Thailand) Company.Federal Express Company (Thailand) classified by establishment information and to study the marketing mix factors in the use of transportation services.That affects the decision to use the services of Federal Express (Thailand) Company.The population used in the study is the establishments that use the services of Federal Express (Thailand) Company, data as of 20 June 2022, numbering 400 people.You can contact us in many ways.both at the office and through other contact channels.In terms of personnel, service providers should develop service provider employees to be capable.Expert in providing services.the service is provided with good manners Provide services to users equally without discrimination.in the process The service provider should Organize a standardized service system Providing services with speed and accuracy to build confidence in service recipients and in terms of physical characteristics.Service providers should prepare tools and equipment used in providing services.to be in ready-to-use condition Present an image of service that builds trust with service recipients.