Employee Participation and Job Satisfaction of Non-Teaching Staff in Public Universities in Lagos State Nigeria

Few research has been done on the use of employee participation strategies in Nigerian higher education, especially when it comes to resolving the complaints of non-academic staff at public universities in Lagos State. The aforementioned amounts to a void that has caused an unaddressed loss of inclusivity. As a result, public university strikes and impasses in negotiations between the government and the Non-Teaching Staff (NTS) Union are typical. In light of the aforementioned context, this study looked at NTS's job satisfaction and employee participation policies in the public universities in Lagos State. 4,800 NTS from Lagos State University and the University of Lagos made up the study population. The study successfully collected 357 copies of the administered questionnaire using a survey research design and a multi-stage sampling technique. The results of the tested hypotheses demonstrated that non-teaching staff members' job satisfaction in Lagos State's public universities was insignificantly impacted by employee participation. The study comes to the conclusion that NTS employees' job satisfaction was insignificantly impacted by their participation. To quell the agitations of NTS, the study suggests that university management review their employee participation policies (i.e., participation in work planning, idea generation, welfare decision, goal setting, and involvement in suggesting improvement).