Enhancing Employee Performance through Career Development, Organizational Climate, and Employee Loyalty: The Mediating Effect of Quality of Work Life in Indonesian Export-Import Expedition Companies

This study investigates the impact of career development, organizational climate, and employee loyalty on employee performance in export-import expedition companies in Indonesia, with quality of work life as a mediating variable.The research employs a quantitative approach and collects data from 440 employees (180 women and 260 men) using a survey questionnaire.The data were analyzed using structural equation modeling (SEM) with SmartPLS.The findings reveal that career development, organizational climate, and employee loyalty have a positive and significant direct effect on employee performance.However, employee loyalty does not significantly influence quality of work life.Quality of work life partially mediates the relationships between career development, organizational climate, and employee performance, but not the relationship between employee loyalty and employee performance.The study contributes to the literature by providing empirical evidence on the importance of career development, organizational climate, and quality of work life for enhancing employee performance in the export-import industry.The findings have important implications for managers, suggesting that investments in career development initiatives, fostering a positive organizational climate, and promoting quality of work life can help improve employee performance and organizational success.However, the crosssectional nature of the study and the focus on a single industry limit the generalizability of the findings.Future research should employ longitudinal designs and explore the relationships in different contexts.