The article deals with the main issues of organising claims and litigation work in large companies. The authors present a view based on their personal experience on the models of structuring the claims and litigation function within the legal service — by territory and using centres of competence. The article provides an overview of non-standard technological solutions used in the work of trial lawyers, which can optimise processes, make them cheaper and faster. The authors highlighted the approaches to assessing the effectiveness of trial lawyers, analysed the advantages and disadvantages of using a quantitative criterion for counting successful cases and its possible alternatives. Special attention is paid to the management and preservation of knowledge of the legal function of the company, the importance of methodology and services.
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Basova et al. (2024) studied this question.
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