Analysis of Readiness to Switch Manual Medical Records to Electronic Medical Records to Support the Effectiveness of Outpatient Registration at Muhammadiyah Hospital

The transition from manual to electronic medical records (EMR) is becoming a global trend in healthcare, driven by the Indonesian Ministry of Health's policy to improve service quality and efficiency in patient data management. This study aims to assess the readiness of Muhammadiyah Bandung Hospital to transition from paper-based medical records to EMR in outpatient registration. This descriptive qualitative study involved 5 informants, with data collected through interviews and direct observations. The results indicate that Muhammadiyah Bandung Hospital is ready to transition from paper-based to EMR in outpatient registration, although further engagement with key personnel in the polyclinic (PPA) and improvements in other factors such as infrastructure and staff training are needed. In conclusion, while the hospital shows good readiness, comprehensive strategies are required to ensure a smooth and effective transition.