The Influence of Covid-19 on the Management of Dental Clinics

The purpose of this paper is to describe the consequences of COVID-19 on the management of dental clinics by dentists in Galicia. A study was carried out with 347 professionals in which aspects related to their personal and social data, their professional activity and their emotional state were evaluated. 83% said that patients’ demands, expectations and moods had changed and 50% of the professionals responded that they felt more sensitive to patients’ criticisms of their treatments and to a greater extent the dentists who have less decision-making power (p=0.005) and management of their clinics. 87.90% of the dental professionals reported a decrease in income between 10,000 euros and 60,000 euros. Nearly 74% of the professionals reported a decrease in patients of between 10% and 25%. The feeling of loneliness is common among dentists and 50% would like to make profound changes in human resources management and in the use of protocols.