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This paper explores the pivotal role of socio-technical engineering in addressing water, sanitation and hygiene (WASH) challenges within underserved communities, focusing on rural Alabama's context. Specifically, it examines the integration of socio-technical principles by PEER Consultants P. C's recent project of community education and outreach pertaining to implementation of onsite wastewater treatment systems for underprivileged residents. In the unincorporated areas of Alabama, inadequate access to proper sanitation infrastructure perpetuates health disparities among historically marginalized populations. Through a socio-technical lens, this paper aims to emphasize the key findings and the importance of considering not only technical aspects but also socio-cultural, economic, and behavioral factors in designing and implementing WASH interventions. Drawing upon a case study approach, data were collected through community engagement activities, participatory workshops, and interviews with stakeholders involved in WASH education and outreach. Findings underscore the significance of tailoring educational interventions to the socio-cultural context of the target community. Socio-technical engineering principles facilitate the development of culturally sensitive and community-driven educational programs, fostering greater awareness, acceptance, and education of WASH and its related challenges. Moreover, engaging community members as active stakeholders in the program promotes sustainability and ownership of the program. This paper contributes to the growing body of literature on socio-technical approaches to WASH interventions, particularly in rural settings. It underscores the need for interdisciplinary collaborations among engineers, social scientists, health practitioners, and community stakeholders to address complex WASH challenges effectively. By prioritizing community empowerment and participation, socio-technical engineering emerges as a promising framework for promoting equitable access to sanitation services and improving public health outcomes in historically underserved regions like the unincorporated areas of Alabama.
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Mantha et al. (2024) studied this question.
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