People management is a fundamental area for the success of an organization, and artificial intelligence is playing an increasingly important role in this process. Through the use of technologies such as data analytics, machine learning and automation, companies can improve talent selection and recruitment, as well as performance management and employee skills development. Artificial intelligence can also be used to predict employee behavior and identify potential problems before they occur. This can help increase productivity and talent retention, as well as reduce training and turnover costs . However, the implementation of artificial intelligence in people management also brings challenges and concerns, such as information privacy and the possibility of algorithmic discrimination. It is important that companies have clear and transparent policies for use in people management, in order to ensure that it is used ethically and responsibly.
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Nascimento et al. (2024) studied this question.
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