People crave authenticity in tourism. However, empirical research on the effect of logo design elements on souvenirs' perceived authenticity has mainly been ignored in the existing literature. We fill this gap by focusing on logo complexity and examining its impact on souvenir authenticity. Across four studies (N = 1037), we demonstrate that complex logos lead to higher perceived authenticity, with the explanatory mechanism behind this being perceived oldness. The consumption type moderates this effect. We find that the impact of logo complexity is mitigated for utilitarian consumption. Our findings contribute to the literature on perceived authenticity and provide practical advice for local souvenir marketers when designing brand logos.
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Chen et al. (2024) studied this question.
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