Developing Small-Cargo Flows in Cities Using Unmanned Aerial Vehicles

Modern technology allows for the simplification of a number of functions in industry and business. Many companies have achieved a high level of robotisation and automation in the use of services, including companies operating in the transport sector, where smart systems help to control load planning, the issuing of documents, the tracking and transportation of shipments, etc. Drones can be exploited as smart assistants in delivering cargo in cities. Since it is a new technology capable of working autonomously, it presents various legal, psychological, and physical challenges. This article presents an analysis of the scientific literature on the development of small-cargo flows using drones and a research methodology on the development of the use of drones, presenting a model which helps to address the issue of cargo delivery in cities.