Settlement of Contract Business Activities Disputes through Arbitration : Evidence From Construction Service Company

Business activities are rife in Indonesia, one of which is the construction services business.The implementation of the construction service business is made by the parties with a construction service contract.In the implementation of construction service contracts, construction service disputes sometimes occur between the parties, both providers and users of construction services which are decided by arbitration, but there are still many arbitral awards that are not in accordance with the principles of fairness, propriety and legal certainty, so that the arbitral award is being filed again for annulment.verdict to court.The problem in this research is why the dispute resolution of construction service contract business activities is important to be resolved through arbitration.The research method used in this research is normative juridical research.The type of research used is normative legal research.This research is a prescriptive analysis.The research data used is secondary data both in the form of primary legal materials, secondary legal materials, and tertiary legal materials and is supported by the results of interviews with informants.Data collection techniques through literature studies and interviews.The findings in this study: 1. Construction is a multidisciplinary activity that must be resolved through arbitration because it does not only have parties in law but is multidisciplinary, so that arbitration in its resolution is more effective; 2. The rights and obligations of the parties must be protected by law.BANI arbitration and rules and procedures; 3. The juridical analysis of the arbitration award in this study deviates, and uses reasons outside the provisions of Article 70 of the Law.Arbitration that is not based on fairness and propriety as well as legal certainty.