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Evaluating Information Technology (IT) and Nursing Professionals’ intentions to leave their organizations during COVID-19 using Critical Lens Theory found similar perceptions toward job burnout and the 6Cs of nursing. Both groups suffer from similar levels of emotional exhaustion. Nurses exhibit lower levels of Depersonalization and Personal Accomplishment than IT Professionals. IT professionals scored lower across the 6Cs of nursing, supporting the stereotype of IT professionals exhibiting lower levels of care and compassion toward customers. IT Professionals scored higher on Personal Accomplishments. Interestingly, both groups seemed to keep their options open in seeking new jobs or quitting their current position.
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Hackbarth et al. (2024) studied this question.
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