A Message to Staff Members About Managing Up

This article provides valuable insights into managing up, relationship management, and emotional intelligence in a medical practice. It emphasizes the importance of getting to know your bosses, understanding the practice’s goals, and treating everyone the same. The case studies provide practical examples of how to restore relationships and welcome an interim administrator. The article underscores the significance of managing up to improve communication, improve patient care, and provide a positive culture in a medical practice.