The article is devoted to the research and development of a chatbot for consulting support for technologists of the “Executive Traffic Schedule” system in Russian Railways. The goal of the work is to identify the requirements and characteristics for creating a chatbot capable of assisting technologists. The paper discusses the practical significance of introducing chatbots in the field of technical support in Russian Railways. The analysis of the ChatNavigator platform for creating a chatbot is carried out and the choice of this platform is justified.
No takes yet. Share an insight, caveat, or question.
Nigmatullin et al. (2024) studied this question.
Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context: