Organizational citizenship in a technology-based company, dedicated to accounting and tax functions

This paper presents an investigation on the behaviors of organizational citizenship of the employees of a technology-based company that is dedicated to advising other companies on accounting and tax matters, including the issuance of invoices. The objective is to determine what type they are and to try to establish if one or more of the variables used are more relevant to promote the manifestation of this type of behavior or not, since, as we will see later, they influence the work environment to be more satisfying for employees and, therefore, supports the achievement of organizational goals. As a method of analysis, we used, first of all, a descriptive and percentage analysis to later carry out cross tabulations and obtain the chi-square statistic of the data.