COVID-19 presented many challenges for the global supply chain, and many key players were forced to adapt to a new norm and create strategies to steer their companies through these unprecedented times. FedEx was one of the primary supply chain leaders that identified clear strategies and focused on execution after the pandemic to meet customers' and investors' expectations. This context shapes the current market outlook and FedEx's growth strategies.
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Thomas Burga (2024) studied this question.
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