Key points are not available for this paper at this time.
This article reports the preliminary results of usability testing on a customized Primo VE search interface. The testing aimed to identify average completion time and points of friction, if any, for patrons completing common tasks in the interface. In-person and synchronous virtual testing was completed, observed, and guided by members of the research team while the participants' screen activity was recorded via Zoom. Customization plans for the interface, also reported here, were developed as potential solutions to these friction points, as well as potential adjustments to the marketing and classroom presentation of Primo VE.
Norton et al. (Tue,) studied this question.