Technology has evolved significantly over the years, improving various aspects of our lives.The healthcare sector, too, has benefited from technological advancements, leading to increased average life expectancy.However, several challenges persist in the way the healthcare system functions.Lack of transparency often results in trust issues between patients and hospitals.Patients may not receive proper treatment despite the fees charged, leading to dissatisfaction.
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Ashutosh et al. (2024) studied this question.
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