This research identifies factors that represent biological risk to the health of users and workers of the publictransportation company Colectivos Ciudad de Ipiales. Through the application of the matrix of change to experts andthe tools of strategic foresight, it is possible to identify key variables, relevant actors and scenarios that are pertinentfor the consolidation of the considerable reduction of risk and safety in the organization in the year 2030. Finally, usingthe IGO matrix, strategies are developed as a roadmap for the anticipation of the betting scenario, with emphasis onthe system's protagonists.
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Vivas et al. (2024) studied this question.
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