Facilitator Meg Bolger says we can all hone this skill

Facilitator Meg Bolger helps people move through difficult conversations and has been training professional facilitators for the last ten years. She's in her element in moments most of us might try to avoid, but she notes that we are likely doing this work without realizing it. Anyone who leads a meeting, teaches a class, or supervises people is a facilitator and can hone those skills to deepen engagement within groups.