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March 21, 2024JMIR Formative ResearchOpen Access

Health Care Professionals’ Experiences With Using Information and Communication Technologies in Patient Care During the COVID-19 Pandemic: Qualitative Study

Carly A. Cermak Heather Read Lianne Jeffs

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Abstract

The COVID-19 pandemic acted as a catalyst for the use of information and communication technology (ICT) in inpatient and outpatient health care settings. Digital tools were used to connect patients, families, and providers amid visitor restrictions, while web-based platforms were used to continue care amid COVID-19 lockdowns. What we have yet to learn is the experiences of health care providers (HCPs) regarding the use of ICT that supported changes to clinical care during the COVID-19 pandemic.

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Cite This Study

Cermak et al. (2024) studied this question.

synapsesocial.com/papers/68e73091b6db6435876a9f72 https://doi.org/10.2196/53056

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