E-tourism, also known as electronic tourism, refers to the application of information and communication technologies (ICT) in the travel, tourism, and hospitality industry. It encompasses a wide range of online activities and services aimed at enhancing the efficiency, effectiveness, and overall experience of tourists and travelers. E-tourism involves the use of various digital platforms and tools to facilitate and enhance the entire spectrum of tourism activities, including trip planning, reservations, ticketing, accommodation, and destination information . Information and communication technologies play a pivotal role in e-tourism by enabling seamless communication between tourists and service providers, personalized marketing, online booking systems, virtual tours, and real-time information exchange. It encompasses a wide range of activities and services that are facilitated through online platforms and digital technologies to enhance the overall travel experience for tourists. It has significantly transformed the way people plan, book, and experience their travels. It emphasize the increasing significance of e-tourism in the digital age and the need for continued research and development to harness its full potential for the benefit of both tourists and tourism businesses.
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Gupta et al. (2024) studied this question.
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